VOLUNTEER TAX ALERTS

 Always review this section before starting your shift!
  + Volunteer Alerts [new alerts!]
  + TaxSlayer Pro Blog [check here when having software issues]
  + What's New for TY2018
  + 2018 p4491x corrections to the 4012
 ​ + IRS Fact Sheet: Volunteer Training for 2019 Tax Season
  + Meet the Tax Staff of the 2019 Season [new]
VITA/TCE Volunteer Tax Alerts:
​  + QBI deduction (3/27/19)
  + AOTC for bona fide residents of Puerto Rice (3/27/19)
  + Deducting Car Washes (2/14/19)

New tax law developments:
  + Quality and Oversight Fact Sheet for 2019
  + How the New Tax Law Affects Your Return
  + Final version of the new 1040 and schedules
  + Tax Advocate Service's new website for tax reform changes
  + Pub 505 (For use in 2018) Tax Withholding & Estimated Tax
​  + Taxpayer Opportunity Network's Concerns for 2018
  + Taxpayer Opportunity Network 1040 Comparison Line by Line

TAXSLAYER RESOURCES

  + TaxSlayer Pro Login   + Login Tips here!
  + TaxSlayer Pro Practice Lab Login
​  + Templates for writing TaxSlayer notes [check this out!]
  + Choosing the correct return tag and status [helpful tool!]

INTAKE RESOURCES

Can we prepare it?
  + Important Dates: What We'll Prepare When
  + Accepted identification documents
  + Income Eligibility & Exceptions
Out of Scope
  + Your return is Out of Scope [ENG] [SPN]
  + Issues that are out of scope for VITA for TY2018
​  + Casualty Loss Screening Tool
​  + Casualty Losses and Hurricane Harvey - [specific info here]
Drop Off
  + Military and Rental Worksheet [2018] [2017 and prior years]
  + Consent forms: [CFCN summer] [CFCS summer]
  + Drop Off Supplemental Questions
  + How to do Drop Off Intake and Pick-up: Steps for Staff and Volunteers
  + Log of Drop Off paper returns picked up (for filing cabinet)
Special Situations
  + Special Situations: Policies and Instructions
  + Spousal consent to prepare taxes [spouse physically unable to come in]
  + Identity theft
  + Lost or missing IP PIN
Transcripts
  + Redacted Transcripts: What are our options? [check this out]
  + How to request a transcript: (English) (Spanish) 
  + Screenshot instructions to request transcript by mail in Spanish
​  + Guide for clients to translate the IRS website to Spanish
Appointments
  + Appointment scheduling website
  + Video on how to schedule appointments for clients
  + Video for Deaf/Hard of Hearing clients about ASL appointments [new!]
  + Appointments Flyer for Deaf/Hard of Hearing Clients
  + Tips for working with deaf clients and ASL interpreters
  + Travis County Services for the Deaf and Hard of Hearing (flyer)
Program Flyers
  + Summer Tax Season Flyer
  + Public website: www.communitytaxcenters.org
  + Insure Central Texas flyer
  + College Hub flyer
​  + ESL Flyers: Eng | Spn | Arabic: Lakeline, Sierra Vista, Vintage Creek
  + AARP flyer - open Feb 1 - Apr 15  [also AARP scope for TY18]
​For the intake desk
  + CFC Greeter FAQ 
  + Notice of Incomplete Tax Return [Eng/Spn] [Tip sheet]
  + Sign-in Sheets: [AARC, LW, SE] [RR Week, Sat] [NO & SO][manager]
  + Cover sheet and checklist for intake clipboards [Eng] [Spn]
  + Intake/Interview & Quality Review Sheet [Eng] [Spn]
​  + Intake survey

FILING STATUS & DEPENDENTS

  + Filing Status Decision Tree for TY2018
  + Filing Status Options for Married Taxpayers [new]
  + Married Filing Separately [FC policy] [use when preparing MFS]
  + Married Filing Separately [bilingual client handout]
  + Residency question on Dependent / Qualifying Child screen
  + Declaration of Residency - to treat nonresident spouse as resident
  + Injured spouse [updated]
ITIN
  + Tax Law Change & ITINs: Things to Consider (bilingual) 
  + Do you need to renew your ITIN? [English] [Spanish]
  + Frequently Asked Questions re: ITINs [new information added]  
  + What to do when an ITIN holder gets a SSN
​  + How to Get or Renew an ITIN  [YR version]
  + ITIN brochure [Eng] [Spn]
  + Required documents for dependents under age 6
  + Required documents for dependents age 6 to 17

MORE VOLUNTEER RESOURCES

  + Volunteer "It's My First Day!" Checklist
  + New Volunteer Reference (yellow packet from Basic tax prep training)
​  + What to do if you have down time
  + Guidelines for Volunteers Preparing their Returns On-Site
  + Multi-Factor Authentication (MFA) Guide
  + 4012 Resource Guide from the National Tax Training Committee
​
  Volunteer Position Descriptions
  + Tax Preparer    + Client Liaison    + Translator    + Training Rover
  + Out-of-Scope Tax Preparer    + Out-of-Scope Scheduler

INCOME

  + W2 codes
  + Haven't received W2 or 1099? [bilingual client handout]
​  + Guidance on Form 4852 when missing W-2 or 1099-R
​  + Entering unreported tips in TaxSlayer [new]
  + 20 questions about misclassified employees
​​  + 1099-R: Basic or Advanced? And Figuring the Simplified Method [new]
  + 1099R codes
  + 1099R distribution exception codes
  + Annuity/Pension Exclusion Calculator
  + Cancellation of debt
  + Household employees
  + Social security benefits and their effect on filing status & dependency
  + Social security lump sum payments
  + When disability income is earned income
​​  + Health Savings Account (HSA)
​Self-Employed Returns & Clients
  + Self-Employed Income Expense Sheet
  + Deductible Transportation Expenses
  + Schedule C (Schedule C-EZ versus Schedule C)
  + Common Schedule C business codes [or view complete list here]
  + Tips on reporting rideshare income
  + Mileage log
  + Business resources
  + Electronic business resources
  + Getting ready for tax time [Eng] [Spn]
  + Rules of good recordkeeping [Eng] [Spn]

TAX & CREDITS

​  + Quick calculation tool: should the taxpayer itemize? (2018 and PYs) 
  + Schedule A itemized deductions
  + Due Diligence Worksheet [for returns 2016 and prior]
Education Benefits 
  + Education worksheet for all tax years [new this year!]
  + What fees are qualified expenses?
  + Which scholarships/grants can be used for living expenses?
  + Boxes 4 or 6: When is a 1098-T out of scope?
  + When is Form 8615 (Kiddie Tax) out of scope? [new]
  + Pull 1098-T & summary: [ACC] [Texas State] [UT] [Texas Tech] [St. Ed]
  + Education Credits Frequently Asked Questions (FAQ)
​  + ACC webpage on 1098-Ts and tax reporting

AFFORDABLE CARE ACT

  + Individual Shared Responsibility Provision still in effect for 2018
  + Exemption Code G: 138% FPL chart and hardship exemptions
​  + List of exemptions chart
  + How to enter ACA exemptions [updated]
  + Navigating the affordability exemption [updated]
  + Avoid unnecessary APTC repayment
Additional resources: 
  + What types of insurance are and are not considered MEC?
  + PTC Repayment Threshold Caps
  + Marketplace affordability tool:  [www.healthcare.gov/tax-tool]
​  + Does Code A apply for affordability? Try this tool! [new]
​  + Understanding Premium Tax Credit Reconciliation
  + Definitions of income
Retrieving the 1095-A for Marketplace coverage: [check these out!]
  + Logging into the account | Calling the MP [ENG] [SPN]
Which local health plans are not MEC?
  + MAP     + CommUnity Care   +CHIP Perinatal (pregnancy care only)
  + Lone Star Circle of Care        + Healthy Texas Women      + Aflac

REFUND / TAX OWED

​  + Bank routing numbers
  + Facts about late filing and late payment penalties
  + Refund offset
  + When your client owes money
  + IRS Payment Options
  + How to verify refund status [Spanish guide with screenshots]
Tax Time Savings Promotion
  + Learn more: this year's promotion and HEB gift cards [it's back!]
  + Save Your Refund nationwide drawing and prizes
  + Dinorah talks about Tax Time Savings (VIDEO)
Help with Consents and Return Questions (coming soon)
  + Consents: What are they for and how do we get them? [VIDEO]
  + 2019 Summary Statistics - for use in explaining consents to clients
  + Help explaining consents (includes consents and talking points in SPN)
  + Laminated consents and return questions tool


QUALITY REVIEW

+ The QR certification quizzes are live on the Training page!
+ QR One Pager [updated for 2019]
+ Closing a Return
​+ QR Volunteer Feedback Form

EXTENSION / AMENDMENT / PAPER

  + When is it a paper return? 
​  + Where to mail the return [helpful info]
 Extensions:
  + How to file an extension: CTC policy & instructions
  + Form 4868 to apply for an extension (with mailing address)
  + Mailing options on April 15
Amendments:
  + How to do amendments in TaxSlayer [updated]
  + Amended returns - Form 1040X (FC policy)
  + TaxSlayer Guide: Working with Amended Returns
  + Combat Injured Veteran Refund Instructions [new]
  + Modified 1040x to claim standard refund for veteran severance

IRS RESOURCES

  + IRS Pub 17
  + IRS Pub 4012
  + VITA Hotline for TY 2018 (volunteer tax law questions)
  + English-Spanish Glossary of Tax Terms